Admissions Policy

Nestled in the heart of Dublin's City Centre, the Ilac Shopping Centre is constantly attracting food-lovers and fashionistas alike. So whether you’re shopping with us, swinging by for your scrumptious weekday lunch or morning coffee craving, we want you to always feel at home at the Ilac Shopping Centre. To ensure everyone enjoys their time spent with us, we have a few simple guidelines: Please uphold social-distancing practices and avoid shopping in large groups. There is a one-way system in place to help customers safely navigate the centre.

Face coverings are mandatory throughout the centre, and in all our retail stores.

Please keep an eye on any children or adults in your care. We do not tolerate intimidating, aggressive or derogatory behaviour of any kind towards other visitors, our staff, or our retailers. We welcome all fashion choices but, if you’re wearing something with a hood, please make sure it is down when inside the centre. Only guide dogs, assistance dogs, and our patrol dogs, are allowed in the centre. Nobody fancies a litter bug, so please dispose of your rubbish responsibly using the many bins provided. Please don’t run in the centre, even if you’re in a hurry to snap up a bargain! We do not allow leafleting, canvassing or the conducting of third party interviews or surveys anywhere in the centre or associated areas, unless written permission has been granted from the centre management team. It’s against our guidelines to sell goods anywhere in the centre or associated areas, unless our centre team have given you permission. Busking in the centre is allowed if you have permission from the management team. For your safety and the safety of others, please don’t climb, stand or sit on balustrades, barriers, fencing or railing in and around the centre or associated areas. Whatever team you support, we don’t allow ball games of any kind in the centre; kicking, throwing or otherwise. Bikes, roller-blades, micro-scooters, skateboards and Heelys (or similar), are not allowed in the centre. For your safety and the safety of others, please do not climb on, or surf in, the lifts and escalators. Selfies are welcomed, but remember that Ilac is private property, professional photography and filming is only allowed if permission has been granted in advance by the centre team. Filming, photography or sketching of the building’s infrastructure, or any members of staff, is not permitted under any circumstances. We retain the right to refuse photography, filming and sketching at any time. Clothing must be worn at all times, unless you’re in a changing room. Motorcyclist crash helmets must be removed when visiting the centre. Smoking, including electronic cigarettes, is strictly forbidden in the centre, unless in our designated smoking areas. Alcohol must only be consumed within licensed leisure and food establishments. We encourage all visitors to drink responsibly. Criminal damage or vandalism against centre property, or retailers, is illegal and we will inform the police. We reserve the right to deny entry to anyone whose actions we feel are unsuitable and may have a negative impact on other customers, our colleagues and retailers. Anyone who doesn’t pay attention to these guidelines will be asked to leave the centre. Thank you to all our shoppers who make our destinations a lively and enjoyable place to visit. We appreciate your support.