Centre logoCentre logo
open today
Shop
Eat & Drink
See & Do
Plan Your Visit
Search
Search

Services

Services - The Ilac

Services to make your visit smoother

Whether you need a hand with something practical or just want to know what's available, here's everything the ILAC has on offer for visitors.

General enquiries and lost property

For assistance — including anything regarding misplaced or found items — speak to one of our on-site team or call us on 01 828 8900. You can also email us at info@ilac.ie.

Defibrillators

There are two defibrillators in the centre: one in the customer toilets corridor off Parnell Mall, and one by the Customer lifts at Mary Mall. If you need assistance, alert any member of the mall team straight away.'

Wheelchairs

Wheelchairs are available on request. Speak to one of our on-site team who will be happy to assist.

ATMs

Cash machines are located in Dunnes Stores on Henry Street Mall.

Free WiFi

Free WiFi is available throughout the main concourse, in many of our eateries, and in the Central Library. Internet kiosks beside the stairs to the Library also offer colour printing, scanning and copying.

Phone charging

Need a top-up? Joos charging stations are available beside Cassidy Travel, close to our lifts. Hire a power bank and charge on the go.

Photography booths

Photography booths are located beside Cassidy Travel in Lift Square, and in the restrooms corridor just off Parnell Mall.

Baby changing facilities

Male, female and disabled restrooms are located on the ground floor in Parnell Mall, with two buggy-friendly baby changing facilities. Baby changing is also available in Dunnes Stores and McDonald's.

Sensory services

A sensory cubby is available in the Central Library, offering a sensory management system for both children and adults. Sessions last 5 to 15 minutes and use colour, imagery and music.

The Central Library

Dublin City Council's Central Library is located on the first floor of the ILAC Shopping Centre on Henry Street. It houses the Business Information Centre, the Music Library, and the Creative Studio — a free digital maker space for music recordings, podcasts, videos, digital stories and oral histories. Open to everyone, no membership required for most services.

Lifts

Three public lifts are available throughout the centre, providing step-free access between levels from the car park to Mary Mall and from the Central Mall to the Central Library.

Our four-legged friends

Our centre welcomes working guide dogs only.